Crucial Conversations : Tools for Talking When Stakes Are High Crucial Conversations : Tools for Talking When Stakes Are High

Crucial Conversations : Tools for Talking When Stakes Are High

Al Switzler and Others
    • 3.2 • 5 Ratings
    • $9.99

Publisher Description

The New York Times Bestseller!

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:

Prepare for high-impact situations with a six-minute mastery technique

Make it safe to talk about almost anything

Be persuasive, not abrasive

Keep listening when others blow up or clam up

Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

GENRE
Self-Development
LANGUAGE
EN
English
LENGTH
04:17
hr min
RELEASED
2002
July 9
PUBLISHER
McGraw Hill-Ascent Audio
SIZE
208
MB
Crucial Confrontations : Tools for talking about broken promises, violated expectations, and bad behavior Crucial Confrontations : Tools for talking about broken promises, violated expectations, and bad behavior
2005
Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition Crucial Accountability : Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition
2014
Turning the Flywheel Turning the Flywheel
2019
The Servant: A Simple Story About the True Essence of Leadership The Servant: A Simple Story About the True Essence of Leadership
2017
The Goal : A Process of Ongoing Improvement - 30th Aniversary Edition The Goal : A Process of Ongoing Improvement - 30th Aniversary Edition
2014
Captivate: The Science of Succeeding with People (Unabridged) Captivate: The Science of Succeeding with People (Unabridged)
2017