Leadership is the Key to Chief Medical Officer Success. (The Evolving Role of the Physician Executive).
1999
Six Principles of Persuasion You Can Use to Influence Others (Behavior)
2008
Crucial Conversations: The Most Potent Force for Eliminating Disruptive Behavior.
2009
Toyota-Style Management Drives Virginia Mason (Virginia Mason Medical Center )
2006
The Successful Physician Negotiator. (Career Management).
1999
Preserving the Soul of Medicine and Physicians: A Talk with David Whyte. (Reconciling the Inner Self with the Business of Health Care) (Interview)
2000