Books

Using Focus Groups to Conduct Business Communication Research. Using Focus Groups to Conduct Business Communication Research.
2004
"It's Easier to Ask Someone I Know": Call Center Technicians' Adoption of Knowledge Management Tools. "It's Easier to Ask Someone I Know": Call Center Technicians' Adoption of Knowledge Management Tools.
2004
Art for Art's Sake? an Exploratory Study of the Possibility to Align Works of Art with an Organization's Identity. Art for Art's Sake? an Exploratory Study of the Possibility to Align Works of Art with an Organization's Identity.
2005
Research on Collaboration. Business Communication, And Technology: Reflections on an Interdisciplinary Academic Collaboration. Research on Collaboration. Business Communication, And Technology: Reflections on an Interdisciplinary Academic Collaboration.
2005
When Discourses Collide: A Case Study of Interprofessional Collaborative Writing in a Medically Oriented Law Firm. When Discourses Collide: A Case Study of Interprofessional Collaborative Writing in a Medically Oriented Law Firm.
2004
The Impact of Benefits on Graduating Student Willingness to Accept Job Offers. The Impact of Benefits on Graduating Student Willingness to Accept Job Offers.
2003