It Product Life Cycle Management

Economic developments during the past 5 years has forced organizations streamline technology processes to reduce operational costs. At the same time organizations have higher expectations of IT system reliability and availability. This book defines the processes that must be in place for IT products to achieve these business requirements. The book also provides useful information for internal auditors and IT and business professionals who wish to learn more about the processes and product management structure in IT departments.



Topics discussed include

Product release and deployment

Capacity planning

Event monitoring and problem resolution

Documentation

Corporate governance requirements

Security

Business continuity

Configuration and asset management

Decommission