Saving Main Street
Small Business in the Time of COVID-19
-
- $10.99
-
- $10.99
Publisher Description
A veteran journalist follows an inspiring ensemble cast of small business owners fighting to keep their businesses alive through Covid-19, while exploring the sweeping trends and government policies that had brought small businesses to the breaking point long before the coronavirus hit.
There is a tendency to fetishize small business even as it shrinks before our eyes. Americans extol the virtues of small, local, often family-run shops, yet buy from big-box retailers and chains that dominate the competition. Even before the pandemic, small businesses seemed endangered. When Covid-19 hit, the resounding question was: How will they be able to survive this?
Saving Main Street is an unfiltered, up-close examination of a small group of business owners and their employees, their struggles, and their strategies to survive. It is an eye-opening tale of grit, perseverance, and entrepreneurial spirit that follows three businesses: a restaurant owner and his rambunctious staff, an immigrant running her own hair salon, and the owner of a “non-life sustaining” gift shop—alongside a larger cast of vividly drawn characters.
Gary Rivlin focuses on the first days of the Covid lockdown and the ensuing eighteen months of chaos, including the personal and financial risks, a contentious presidential election, and contradictory governmental guidelines—all which compounded the everyday challenges of running an independent business trying to attract and retain customers who expect low prices, convenience, and endless choice. Rivlin keenly observes small businesses from all angles, examining commonly held “myths”; contradictions in government policy; enormous racial and class fissures; a national self-identity intrinsically connected to the ideal of small business, and how the decline of this American way of retail impacts our notions of American exceptionalism, community, and civic duty.
As Rivlin reveals, there’s something enduring about small business in the American psyche. Life will have changed in unprecedented ways on the other side of this pandemic, yet hard times will also create opportunities, offering hope and survival.
PUBLISHERS WEEKLY
Journalist Rivlin (Katrina) presents an illuminating account of how several small businesses weathered the Covid-19 pandemic. Rivlin introduces readers to TJ Cusumano, owner of an Italian restaurant in Old Forge, Pa.; Glenda Shoemaker, who runs a card and gift shop in Tunkhannock, Pa.; and the Maloney family, founders of a chocolate business in New York City, among others. They all faced tough decisions, such as having to lay off employees and find ways to pay mortgages and vendors, as well as dealing with the pain of potentially losing their life's work. Rivlin shows his subjects' struggles to keep afloat, as when Cusumano established a "pop-up market" to sell food supplies before they spoiled, and when the Maloneys slashed prices in an attempt to boost sales. Rivlin also highlights problems that small businesses have faced for decades, which made them especially vulnerable when the pandemic hit. In particular, he writes of how large corporations crush small businesses by offering low prices their competitors can't, and how the Small Business Administration often enacts plans "rigged in favor of the large and dominant" (2020's Paycheck Protection Program among them). This one's full of insight and shrewd reporting.