The Big Book of Customer Service Training Games
-
- $18.99
-
- $18.99
Publisher Description
Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the customer, how to focus on the unique needs of individual customers, how to maintain a positive attitude, and more.
GENRE
Business & Personal Finance
RELEASED
1998
September 22
LANGUAGE
EN
English
LENGTH
209
Pages
PUBLISHER
McGraw Hill LLC
SELLER
The McGraw-Hill Companies, Inc.
SIZE
4.7
MB
The SaaS Sales Method Fundamentals: How to Have Customer Conversations
2018
The SaaS Sales Method for Sales Development Representatives: How to Prospect for Customers
2018
Smart Prospecting That Works Every Time!: Win More Clients with Fewer Cold Calls
2013
The SaaS Sales Method for Account Executives: How to Win Customers
2018
Killer Strategies & Tactics For Entrepreneurs
2014
Team Building with Intelligence: Tools for effectively Debriefs and Icebreakers
2010
The Big Book of Team-Motivating Games: Spirit-Building, Problem-Solving and Communication Games for Every Group
2009
The Big Silver Book of Russian Verbs, 2nd Edition
2011
The Big Book of Icebreakers: Quick, Fun Activities for Energizing Meetings and Workshops
1999
The Big Book of Leadership Games: Quick, Fun Activities to Improve Communication, Increase Productivity, and Bring Out the Best in Employees : Quick, Fun, Activities to Improve Communication, Increase Productivity, and Bring Out the Best In Yo
2004
Big Book of Virtual Teambuilding Games: Quick, Effective Activities to Build Communication, Trust and Collaboration from Anywhere!
2011
The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration
2010