Lean Six Sigma for Service Chapter 7 - Phase 2: Engagement (Creating Pull)
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- $4.99
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Publisher Description
This chapter comes from Lean Six Sigma for Service which provides a service-based approach to Six Sigma explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process. Six Sigma expert Michael George reveals how easy it is to apply relatively simple statistical and Lean tools that will reduce costs and achieve greater speed in service processes. Here for the first time you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement call centers surgical suites government offices R&D and much more.
GENRE
Business & Personal Finance
RELEASED
2003
June 24
LANGUAGE
EN
English
LENGTH
14
Pages
PUBLISHER
McGraw-Hill
SELLER
The McGraw-Hill Companies, Inc.
SIZE
6.1
MB
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