Design for Six Sigma for Service
-
- $104.99
-
- $104.99
Publisher Description
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
Essential Guide to Operations Management
2010
The ASQ Quality Improvement Pocket Guide
2013
The Encyclopedia of Operations Management
2017
Operations Management: Policy, Practice and Performance Improvement
2013
Manager's Guide to Operations Management
2009
Quality and Operations Management Revised Edition
2013
Design for Six Sigma, Chapter 1 - Quality Concepts
2008
Design for Six Sigma Chapter 3 - Product Development Process and Design for Six Sigma
2008
Design for Six Sigma for Service Chapter 10 - Design and Improvement of Service Processes--Process Management
2005
Design for Six Sigma for Service Chapter 6 - Quality Function Deployment
2005
Design for Six Sigma for Service Chapter 1 - Six Sigma in Service Organizations
2005
Design for Six Sigma: Taguchi's Orthogonal Array Experiment
2008