Root Cause Analysis Made Easy: A Guide for Investigating Errors and Improving Processes
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3.4 • 5 Ratings
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Publisher Description
Cheryl McMahan wrote this book because she believes other root cause publications are difficult to follow and contain too much information. She has simplified the process, provided specific directions for when and how to use the tools, and expanded applicability of the techniques for understanding work processes and solving everyday problems. You will learn how to use Root Cause Analysis for human errors and process failures without the need for training.
Customer Reviews
A useful primer, but nothing more
I was really intrigued by this book as an investigator of aviation related workplace events, but was a little disappointed by the lack of both breadth and depth of content.
I don't think there is anything technically wrong with the content, although I don't like the term 'root cause' as it implies that you cannot go any further back in you enquiries. Having spent years doing and teaching this stuff I know you can always ask another 'why?'. A clear explanation stating that the root cause is simply where you decide to stop looking ( see Dekker) would have been more accurate and helpful.
One thing that is glaring in its absence is any discussion on human factors. For every barrier put in place there is human who can affect it, for better or for worse, therefore it is essential that consideration of why and how humans affect barrier efficiency should also have been included.
If you are new to the subject then this will be a useful introduction, but it is really nothing more than a primer, something you can read in half a morning.