How to Make Innovation Happen--Part 2 (Innovation‪)‬

As Lara Graham, CEO of Metropolitan Hospital and Medical Center for the last year, sat at her desk early Monday morning reviewing the month's key financial indicators, she wondered what was eroding profitability at Metropolitan and whether or not she could get performance back on track. For her first 12 months, Graham focused on solidifying her relationships with the board, key physicians and local business leaders. The hospital, located in a suburb of Las Vegas, experienced meteoric growth during the former CEO's reign. Though much of the growth was a product of key acquisitions and partnerships with physicians, some saw the growth as passive or reactive to the rapid influx of population into the surrounding region.