The new way to transform a sales culture with clarity, authenticity, and emotional intelligence.
Too often, the sales process is all about fear.
Customers are afraid that they will be talked into making a mistake; salespeople dread being unable to close the deal and make their quotas. No one is happy.
Mahan Khalsa and Randy Illig offer a better way. Salespeople, they argue, do best when they focus 100 percent on helping clients succeed. When customers are successful, both buyer and seller win. When they aren't, both lose. It's no longer sufficient to get clients to buy; a salesperson must also help the client reduce costs, increase revenues, and improve productivity, quality, and customer satisfaction.
This book shares the unique FranklinCovey Sales Performance Group methodology that will help readers:
· Start new business from scratch in a way both salespeople and clients can feel good about
· Ask hard questions in a soft way
· Close the deal by opening mindsClose the deal by opening minds
Customer ReviewsSee All
Needs to be read 2-3 times
As someone who's been on hundreds of sales calls, this book really breaks down a fresh way of making calls. Too often, sales people devolve into only speaking about themselves and their companies. This book helps plan the call in depth insuring the salesperson concentrates on the prospect. I really like the idea of what do do when you encounter "yellow lights" in sales situations.